Medical Assistance

When things go unexpected, we leap into action

In critical moments when every second counts, medical air ambulance flights bridge the gap between emergencies and expert care.

At The Aviation Factory, we recognize the critical importance of timely medical intervention. Our extensive expertise and global connections enable us to coordinate air ambulance and medical repatriation services efficiently, ensuring you receive the best possible care wherever you are in the world.

TAF Medical Assistance is not your ordinary assistance company. Our team boasts decades of hands-on experience in:

  • Air ambulance and commercial medical evacuation flights
  • International medical ground transport
  • Patient assessments in-person or remotely organized

Read more about our services below, or contact our team, we are available 24/7:

Your medical experts in the sky

What we do

Air Ambulance Services

Air ambulance services are a critical component of emergency medical care, providing rapid and specialized transport solutions for patients who require immediate medical attention. Here’s a closer look at what these services encompass:

  • Emergency Medevac: Emergency medevac (medical evacuation) involves the rapid mobilization of specialized aircraft, equipped with advanced medical equipment, to transport critically ill or injured patients from the scene of an incident to a hospital. Learn more about medevac in our blog
  • Critical patient transfers: Not all transfers are emergency-based; some involve moving patients who require continued specialized care or advanced treatment unavailable at their current facility. These critical transfers ensure that patients receive the necessary level of care by moving them between hospitals, sometimes even across international borders, while maintaining a seamless continuum of care.
  • On-board medical care: Whether it’s an emergency medevac or a planned critical patient transfer, the aircraft used in air ambulance services is staffed by medical professionals such as doctors, nurses, and paramedics. They are equipped with life-saving equipment, including ventilators, cardiac monitors, and medication, ensuring that high-quality care is available throughout the journey.
  • State-of-the-art equipment & aircraft: Air ambulance services utilize aircraft that are specifically modified for medical transport. This includes not only helicopters but also fixed-wing aircraft, which allow for longer distance flights. These vehicles are outfitted with advanced life-support systems and are maintained to the highest safety standards.
  • Rapid response & global reach: One of the key benefits of air ambulance services is their ability to respond swiftly to emergencies. With a global network of providers, these services ensure that patients in remote or hard-to-reach areas can be transported safely, even from challenging environments.

Watch: Get a behind-the-scenes look at air ambulance flights in our recent YouTube video!

What we do

Commercial air travel evacuations

Not all medical evacuation missions require a chartered aircraft; in many occasions, a scheduled commercial airline flight can be utilized to transfer a patient. A cost-effective solution without compromising patient care.

At TAF Medical Assistance, we leverage commercial airline resources to manage medical evacuations with efficiency and precision. Our process begins with a thorough assessment of each patient’s needs, followed by securing dedicated space on commercial flights that can be tailored for medical care. By working closely with airline partners, we integrate essential medical equipment and specialized personnel into the cabin environment. This integration ensures that patients receive continuous, high-quality care while benefiting from the extensive network and scheduling flexibility that commercial aviation offers.

This model not only maximizes resource utilization but also delivers significant cost-effective solutions without compromising patient care. Our seamless coordination between airlines and our dedicated medical teams ensures that every aspect of the evacuation is handled with precision—from pre-flight assessments and in-flight monitoring to post-flight care. This collaborative approach guarantees a smooth, efficient process, allowing us to offer timely and affordable medical evacuations while upholding the highest standards of safety and comfort for our clients.

What we do

Specialised medical ground transport within Europe

Whether it's last-mile transport or long-distance ground transport, our services across Europe offer a reliable and comfortable alternative to expensive jet evacuations, especially when patients are stable enough for ground travel. At TAF Medical Assistance, we provide a range of options including specialized vehicles and fully equipped ambulances. These ambulances and medical transport vehicles are designed with patient comfort in mind and equipped with advanced medical systems and amenities that go beyond the typical pre-hospital setup.

The benefits of our long-distance ground transport missions are clear: safe and reliable transfers tailored to each patient's specific needs, all at a cost-effective price point compared to air travel. By shifting focus to ground transport when appropriate, we offer a solution that not only saves costs but also provides the flexibility of frequent stops, allowing patients to stretch their legs and get some fresh air during the journey. This personalized approach ensures that every transport is handled with meticulous care—from the initial pickup to the final handover at the destination—demonstrating our commitment to quality, safety, and comfort at every stage.

Contact us 24/7 for any medical emergency

In capable hands with our expert Alex

With a career that began in 2000, Alex Van Lierde has deep roots in the medical transport industry, encompassing roles from pre-hospital helicopter services to air ambulance flights and commercial medical escorts. His extensive experience was significantly shaped by his time transferring contractors and soldiers in conflict zones such as Afghanistan and Iraq, and later during his tenure with the United Nations in Mali, where he managed the critical evacuation of UN soldiers.

Alex's expertise extends into Quality Assurance and Compliance, areas in which he has excelled in overseeing global projects for air ambulance services and remote healthcare facilities.

Today, as the Director of Medical Assistance at The Aviation Factory, Alex brings unparalleled expertise and a passion for life-saving care. He continues to mentor medical personnel and lead innovative practices in transport medicine, ensuring the highest quality of care during critical transports.

Why work with us

25 years of aviation expertise + 20 years of medical experience

TAF Medical Assistance is built on decades of expertise, proudly backed by The Aviation Factory’s 25+ years of experience in organizing flights for private, corporate, governmental, and NGO clients. Our expert team leverages this rich heritage to deliver unparalleled service in air ambulance and commercial airline medical evacuations, as well as international medical ground transport. Led by a seasoned team with active duty experience in fixed-wing, rotor-wing, and commercial evacuations, our team brings a level of professionalism and hands-on know-how that ensures every mission is executed with precision and care.

Our robust global network of trusted providers and partners enables us to manage even the most complex missions, including operations in war-torn areas, with confidence and agility. At TAF Medical Assistance, personalized service is at the heart of what we do—from initial contact to final delivery. With direct 24/7 access to real people, not chatbots, every client receives a warm, attentive experience that prioritizes their unique needs. This unwavering commitment to care and excellence ensures that you’re always in the safest and most capable hands.

Throughout every mission, we emphasize our commitment to safety, speed, and personalized care across all services.

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